Testimonials From Previous Platt Team AZ Clients...
Hank & Dianne N. (Phoenix, AZ)
Well, what to say. We are from Canada and unexpectedly needed to sell quickly due to elderly parent issues back east. Mary and Tom sold our home in two days. Their skills are extremely complementary, and they understand each others strengths. Many phone calls were with both of them and they were immensely respectful of us and each other. As a retired therapist, I was impressed. They stayed in touch with us thru-out the process, their due diligence made us feel we were in very capable hands. Mary is exemplary in guiding clients thru every step, from A to Z. We were soooo appreciative of how proactive and conscientious they both were. And a sense of humor to boot! (east coast term?) Full marks and two thumbs up!
Dan and Laura D. (Surprise, Arizona)
We have worked with multiple realtors over the years and the experience we had with Mary and Tom Platt has been the best. They provided upfront information prior to us committing to a contract to sell our property. They made realistic recommendations on what improvements we should make prior to putting our property on the market. They kept us well informed on any offers made on the property and were willing to offer opinions when asked. They provided "what to do" and "what will happen next" lists so we were well educated on the process. Our property sold in 15 days. We couldn't be any happier. We highly recommend Mary and Tom Platt.
Alice & Neal N. (Surprise, Arizona)
Since we bought our rental home in Surprise, Az back in 2008 Mary has been our rental agent and has always done a great job getting us tenants. When we decided to sell the home, both she and Tom worked diligently getting us a great buyer, They both went over and above what you would expect a realtor to do. It was even more complicated since we live in California and we had to do everything over the phone. They were a great team to work with.
Sandie & Oscar (Glendale, AZ)
Mary Platt is an exceptional designated broker. We spoke to her about selling our home when we were being transferred and needed to sell our home as quickly as possible. Mary advised us that time was of the essence and that if we wanted to sell our home in Glendale, AZ we needed to place the house on the market. Within one week of our initial meeting, Mary and Tom had arranged for a professional photographer to take pictures (including drone pictures) of our home and had our home actively listed. They are extremely honest, dependable and walked us through the entire process. But most importantly, Mary and Tom partnered with us and watched out for our better interest throughout the entire process. It is unfortunate that there are not more brokers and agents like Mary and Tom Platt. We therefore urge you to contact Mary and Tom before selecting a realtor to represent you.
Susan & Ben (Phoenix, AZ)
The Platt Team exceeded our expectations in every way. From the amazingly speedy sale of our previous home, to negotiating the excellent terms for our new purchase, Tom and Mary were there by our sides throughout the process. While they handled complex issues for us, they never made a decision FOR us. Instead, they took the time to educate us regarding our best options, and then executed the plan we chose. We recommend Tom and Mary Platt with the utmost confidence, and we would choose them again for any future real estate needs. They are professional, knowledgeable, and they absolutely care about the people they represent.
Judy Z. (Peoria, Arizona)
This is the fourth time Mary has helped us with the sale or purchase of a home. We had a contract after six weeks. It was a contingency offer based on the buyer selling their home. They already had a buyer for their house and requested a 7 week closing date to coordinate with their sale. A contingency sale can be a risky situation with a lot of moving parts that all had to fall into place to make it work. Mary emailed detailed weekly updates. It not only showed items that we needed to take care, but also provided the current status on both our buyer's loan process and their buyers. She was in constant contact with the buyer's realtor and loan agent to make sure everything stayed on schedule. The whole contingency process went smoothly and we were kept informed every step of the way. After the buyer inspection on our home, there were several requested repairs (one major) that required licensed contractors, plus a number of smaller items. We were overwhelmed and discouraged. Mary not only calmed our concerns, she researched local contractors, arranged estimates, and followed up until all repairs were complete. She totally took the stress off our shoulders. Mary Platt is an amazing realtor ... thorough, professional, knowledgeable, organized and responsive. She goes above and beyond for her clients and always has their best interests first and foremost. I highly recommend her.
Rhonda S. (Buckeye, Arizona)
Tom and Mary made our home buying experience amazing. They were always there for us every step of the way and very, very patient. If I were to purchase 100 homes, I would use Tom and Mary every time. Just awesome. Very professional people who made a stressful experience a breeze for my family and I truly appreciate them and all of their knowledge.
Laurel (Phoenix, Arizona)
Mary is very knowledgable, thorough and the ultimate professional. We listed and sold our parent's condo from out of state after a whirlwind 5-day trip to clean out the condo, meet Mary and list the property. She went above and beyond assisting with not only the listing and sale but also selling furniture, places to make donations and consignment shop information. She was very proactive in a difficult and challenging situation. She kept us up-to-date at every step of the way with weekly updates to highlight tasks due and whose responsibility it was. She kept in contact with the buyer's realtor, title company and buyer's loan agent, and conferenced with my parents and I to review the offer document and answer questions. I highly recommend her and feel very fortunate to have been referred to her! She excels in customer service and her experience was priceless!!!
Denise A. (Surprise, Arizona)
Before arriving in Phoenix, AZ I had several conversations with Mary. From those conversations my instinct was that she was whom I wished to work with in a search for a second home. Once arriving in Phoenix and ready to search, Mary made arrangements which were convenient to us and prepared a detailed list of what our viewings would be. It was obvious that Mary was organized, knowledgable and professional. Once we chose a property, Mary orchestrated the transaction from signing until closing with great follow up, communication and timeliness. It was obvious Mary was representing our best interest. When an issue arose, she made certain to address it immediately until it was resolved. If you are looking for an agent that is detail oriented and will represent in your best interest, Mary is your agent. I say this with first hand knowledge in real estate, being a real estate agent for 25 years myself. Know that I had never met Mary before calling her about a month before our search. She will, without a doubt go over an beyond what you would expect from an agent!
Chip S. (Phoenix, Arizona)
Unbelievable how much help Mary and Tom were selling my home. All I had to do was move, phone calls and visits were immediately made when any information involving me. Highly RECOMMEND this team of realtors just an incredible job. Thank you sincerely, Richard 'Chip' S.
Malia (Glendale, Arizona)
Mary and Tom Platt were amazing to work with. They knew contractors to help facilitate readying the house for sale which was a load off of me to find. The contractors they used were professional and had the house ready in a short amount of time. When it came to working to sell the house, they put everything into it. Open houses were done quickly and efficiently. They worked with the various offers/buyers to negotiate the best offer for my father's house. Mary and Tom made the house selling experience easy and quick for our family. We had nothing to worry about. They always had our backs and our best interests at heart. They were honest, forthcoming, and very professional in handling the sale of the house!! Would work with them again easily.
Adolpho & Amy (Phoenix, Arizona)
Great professional experience!!! Helped us out every step of the way while buying our home. Any questions we had, Mary helped answer them and more. I would highly recommend her and her husband Tom Platt for any and all who are interested in buying a home.
Stacy (Surprise, Arizona)
Mary consistently went above and beyond the call of duty. She was available, responsive, proactive and communicative. By far the best realtor/team we've met in Arizona. What more can I say, just the best!
Raymond G. (Surprise, Arizona)
Mary went above and beyond to make sure we had all the information for making a good decision on our house. We are very pleased with the house we got and the neighborhood we live in. I appreciate the fact that Mary didn't give push back that we had to look at so many houses.
Cathy B. (Phoenix, Arizona)
Mary Platt is a superb realtor. From the moment I requested her services, she was very involved. She not only helped me find homes but she would even sometimes have me walk away from a home because of its lack of integrity or its association. Bottom line, she cared. Always professional, Mary would give her honest opinions regarding budget, quality of a home, neighborhood, and associations. She researched and worked hard as my realtor. Patience is by far one of her strengths. There were many types of homes we looked at before finding the one I purchased. Her real prowess showed when the purchase was in progress. She would explain the paper work to me thoroughly before I signed anything. She was also a great negotiator and she would not relent over things that would benefit me in the purchasing process. If you need a great realtor choose Mary Platt. For all of the reasons above, she will find you the home of your dreams and build a trusting relationship with you in the process.
Richard & Lori D. (Peoria, Arizona)
When the inevitable issues arise in the home buying process (and they will), Mary (and Tom) will find a way to go over, around, or through it in a calm, honest, and ethical way. She and Tom are always reachable, always pleasant, incredibly patient, and extremely knowledgeable. In addition to this, Mary has a well refined ability to clearly explain every step of the process and it's associated documents into terms that I could understand. If you want a Real Estate Professional to represent *you* and not just go through the motions, call Mary.
Matt & Sharon (Glendale, Arizona)
I had a very good experience with Mary & Tom Platt when I listed my home with them.
* Both Mary and Tom are excellent communicators. Not only do they return calls & emails promptly, but they always completely answered my questions. During the sale, both led me through the steps and followed-up with the buyer agent to let me know where we were in the process.
* I was very happy with how my home was advertised. The photographs posted online were extremely impressive. The Platts gave me several good suggestions to easily and inexpensively change the home to make it more marketable.
* I never once felt pressure to accept an offer. Their motivation was my happiness with the deal rather than a paycheck.
* Both went above-and-beyond several times for me. For example, on the day of closing, my wife accidentally broke a door handle in the house. My tools were packed away and I was at work. Tom Platt came over with his tools to fix the handle. They could have easily ignored this, but Tom & Mary wanted the buyers to be happy with their new home.
Selling a home is never a stress-free experience, but hiring Tom & Mary Platt definitely reduced the stress level. I'm glad I listed with them.
Candace C. (Tempe, Arizona)
Mary (and Tom) helped us with buying our new home and selling our old one. We were very impressed with them. They were very knowledgeable and helped us with every step in both processes. We would definitely recommend them!
Buck & Jeanne (Phoenix, Arizona)
Mary Platt went "above and beyond" for us in all phases of the sale of our house. She kept in constant communication with us even on weekends and after hours! I was nervous and worried at times during the sale, however, Mary calmly explained/clarified the process we were going through. I will recommend her to any one I know either selling or buying real estate.
Dan E. (Northern Phoenix, Arizona)
We have nothing but glowing reviews for Mary and Tom Platt. We have bought and sold several homes with their help over the past 7 years. Prior to finding them, we had had a series of bad realtor experiences, which has made us very picky when it comes to finding and liking a realtor. One of the best benefits of having realtors like Tom and Mary Platt is that you seriously don't have to worry that the transaction is being handled with expertise. To us, anyone that can reduce the enormous stress associated with buying or selling a house is worth their weight in gold (plus 6%)!
Deb L. (Glendale, Arizona)
Our experience with Mary was excellent. We have never bought a home and had the process be as easy as or smooth as it was with Mary. She was there every step of the way, by our side. She was defiantly looking out for us as her buyers. Even now a year after our purchase, we can call her and she is there, happy to help us in an extremely timely manner. We have referred her to a friend, and she found just the right house for them. The house they were looking for, was in an area approximately 30 minutes from her office. That was no deterrent to her service to them. We will continue to refer Mary to anyone that we know that is buying or selling a house. If we ever had to sell our house, we would not hesitate to have Mary list our house, and find us another house.
James & Linda P. (Gilbert, Arizona)
We hired Tom and Mary Platt to list our home in Gilbert, AZ. Tom and Mary both came to our home and discused and covered all the paper work with us. They both made themselves available to us and promptly return our phone calls and emails. Our house was listed and on the following weekend they held an open house and we had an offer that night. We sold our home in a week, Tom and Mary did a wonderful job on listing our home, they used all media resources to get our house out there and noticed. We needed to sell our home quickly and they were able to accomplish it.
They are both very knowledgeable in the business and take care of their client, and put our best interest first, from the beginning to the closing, they stood by us and made it all happen.
We would highly recommend the Platt Team to list your home, not only are they great realtors they are great friends!
James & Linda
Fay M. (Peoria, Arizona)
Mary and Tom were always available when I needed them, aware of all interest in my property, and followed through timely with all leads. They effectively 'weeded out' unqualified buyers and made effective use of my home showing availability. Because of their expertise, I believe I got a fair price for my home within the time-frame I had established. I would highly recommend their services to anyone that needs real estate assistance.
Megan S. (Surprise, Arizona)
I've written this recommendation of your work to share with other LinkedIn users.
Details of the Recommendation: "Mary far and beyond exceeded my expectations in regards to communication, and value. Truly, if you have any thought about buying or selling now, or in the forseeable future and want someone who's advice you can trust and service you can bet your life on, call Mary!"
Service Category: Real Estate Agent
Year first hired: 2013
Top Qualities: Great Results, Expert, On Time
Dan E. (Phoenix, Arizona)
We highly recommend Mary and Tom Platt to all our friends and family. We've bought and sold several properties in the last few years. I must admit we've been very dissatisfied with our previous Realtors. Since we've found Mary we'd never use anyone else. They know their business. They market very well. They sit on open houses every weekend. They even swept out a large garage for us the day before final walk-through when we couldn't get there to do it. Give them your listing anywhere in the Phoenix area. You'll be glad you did.
Dorthy S. (Glendale, Arizona)
It was an extreme pleasure working with Mary & Tom. I appreciated the high level of skills and industry knowledge of getting my home sold. More importantly, professionalism, the ongoing communications and updates keeping me abreast of each phase during this process. Such nice folks, so caring, geniune and understanding. So happy they were on my Team.
Tom & Peg (Phoenix, Arizona)
Mary did an outstanding job of making the sale of our home a pleasant experience. Both my wife and I would highly recommend the Silver Alliance group as being very professional and friendly. We feel that they went above and beyond our highest expectations.
Michelle R. (Arizona)
Mary is the best. She helped us buy two homes and sell one. The first time we walked into her office she had listings for us to look at within an hour. The very next day we looked at the homes we liked. She found the house we wanted in about a week. She was very diligent walking with us every step of the way, from making an offer to signing the contracts with the Title company. She not only found the 1st house but work with us on the 2nd house. Mary put the 1st house up for sale and the first day she had several offers. She gets the word out to every media possible to get your house sold as quickly as possible. We were on vacation when our house was closing so she watched over our house and relayed the info on the closing. Awesome realtor/broker, you couldn't ask for a better person to handle your sale/buy.
Jack H. (Phoenix, Arizona)
Mary Platt is a skilled Realtor. She has her broker's license and is very knowledgeable. We used Mary and her husband Tom to find and buy a home. She was a tough negotiator and we would use her again.